What are the minimum system requirements
for Road Runner?
In order to have the best Road Runner experience, your computer should
meet these minimum requirements.
PC
Macintosh
Operating System
Windows 98 / 2000 / ME / XP
9.x / OSX
Processor
Pentium-class 400 MHz
(800 MHz or greater recommended)
PowerPC Processor
(G3 recommended)
Memory (RAM)
64 MB
(128 MB recommended)
32 MB physical RAM with Virtual Memory
set to at least 40 MB
(64 MB recommended)
Free Hard Drive Space
110 MB
(150 MB recommended)
30 MB
(50 MB recommended)
Networking Capability
Ethernet card with RJ45 connector, or Open slot
and free compatible IRQ, or Open USB port
Ethernet card with RJ45 connector,
Open slot, or USB Port (Best Effort)
Browser
Internet Explorer 5.x
(Internet Explorer 6.x recommended)
Internet Explorer 5.x
Safari 1.0 (Best Effort)
Other
CD-ROM drive required, sound card and speakers
recommended, SVGA or XGA graphics card recommended
CD-ROM drive required, sound card and
speakers recommended, 16-bit color required - 32-bit recommended
Effective 10/03
Notes:
Road Runner is aiming provide support for the Safari 1.0
browser in terms of web site compatibility and help documentation.
Road Runner will provide support for earlier releases of
Windows (95 and above) and Macintosh (8.6 and above) on a best
effort basis only, and cannot guarantee optimal performance.
Road Runner supports processors with speeds between 166MHz
and 400MHz on a best effort basis, but cannot guarantee optimal
performance.
The Ethernet card must be installed and available for Road
Runner use. Road Runner is intended for stand-alone computers;
for information on local networking capability, contact your
local cable provider.
Please note that your computer system, as well as certain
broadband services, may require resources beyond Road Runner's
minimum standards.
We will not install Road Runner on a computer that doesn't meet our
basic requirements - this means it has to run Windows or MacOS. However,
we won't interfere if you want to install a different operating system
after a successful installation.
If you are using hardware we don't specifically list as meeting our
requirements, we cannot support you if that computer can't maintain a
Road Runner connection. We also can't guarantee any sort of speed levels
with hardware we are not familiar with.
We don't recommend using much slower/older equipment such as 486-based
computers with Road Runner, as they rarely provide satisfactory speeds.
Road Runner System Qualifier:
Want to insure that your PC/Mac is able to take advantage of
the Road Runner High Speed service? It's quick, easy and best
of all, its FREE .
Click on the appropriate link below to download the System Qualifier
for your system. Follow the directions, and in a few moments
you will have your results in a printable report.
WINDOWS/PC Users: Click
here to download the System Qualifier. Once it downloads,
it should run automatically. If it does not, go to START on
the lower left of your screen, then click RUN WinQualifier.exe.
Once started, follow the instructions it provides.
IMAC/Macintosh Users: Click
here to download the System Qualifier. Once it downloads,
double click on the MacQualifier icon and follow the instructions
it provides.
If you can't find
the information you need about Road Runner,
email us at twcable@neo.rr.com, or call 1-800-ROAD-RUNNER.
Find out more about Road Runner and all of Time Warner Cable's products here
